Cookie Policy

Kip Candle Co ("We") are committed to protecting and respecting your privacy.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By visiting www.kipcandleco.com (“our site”) you are accepting and consenting to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive, and will not harm your computer.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie

Purpose

Sessional or persistent

_session_id storefront

Allows Shopify to store information about your session (referrer, landing page, etc.)

Sessional

 

 

 

_Shopify_visitstorefront and checkout.shopify.com

Used by our internal stats tracker to record the number of visits to the shop.

Persistent for 30 minutes from the last visit

 

 

 

_shopify_uniqstorefront and checkout.shopify.com

Counts the number of visits to a store by a single customer

Expires midnight (relative to the visitor) of the next day

 

 

 

cart storefront

Stores information about the contents of your cart

Persistent for 2 weeks

 

 

 

_secure_session_idstorefront

Stores session information for the checkout process

Sessional

 

 

 

storefront_digeststorefront

If the shop has a password, this is used to determine if the current visitor has access

Indefinite

 

 

 

_ga

Used by Google to distinguish users. The cookies collect information in an anonymous form.

2 years

 

 

 

__utma

Used by Google to distinguish users and sessions. The cookie is updated every time data is sent to Google Analytics. The cookies collect information in an anonymous form.

2 years from set/update

 

 

 

__utmb

Used by Google to determine new sessions/visits. The cookie is updated every time data is sent to Google Analytics. The cookies collect information in an anonymous form.

30 mins from set/update

 

 

 

__utmc

Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. The cookies collect information in an anonymous form.

End of browser session

 

 

 

__utmz

Used by Google to store the traffic source or campaign that explains to us how the user reaches our site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. The cookies collect information in an anonymous form.

6 months from set/update

 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. In addition, if you click on links to third party sites in our blog, you should check that site’s own cookie policy.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please e-mail hello@kipcandleco.com

Last updated: 24th November 2022

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/