Shipping & Returns

UK Shipping

We carefully hand-pack each order and aim to dispatch within 3–4 business days.

For the smoothest and most reliable delivery, we recommend First Class Signed For with Royal Mail, so you can track your parcel every step of the way. Orders sent via Second Class cannot be tracked.

If anything goes wrong with your delivery, just drop us a note at hello@kipcandleco.com, and we’ll make it right.

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Returns Policy

We hope every Kip Candle Co. candle brings joy and warmth to your home.

If your candle arrives damaged during transit, we’ll gladly offer a full replacement or refund—no hassle.

For any concerns, or if your order isn’t quite right, simply email hello@kipcandleco.com, and we’ll take care of you.